Job description

Rent & Service Charge Analyst - Housing (0991)

About Sage Homes

Set up in 2017 and funded by Blackstone and Regis to help address the housing crisis in the UK, Sage Homes has now delivered more than 21,000 homes all of which are affordable. A further 2,500 new homes are in our construction pipeline.

Sage is proud to be England's largest provider of newly built affordable homes for five successive years, providing our customers with high-quality, energy efficient properties (98% of Sage homes are EPC A or B) to live in safe, secure and thriving communities.

At Sage Homes, we remain committed to our mission of making new homes affordable for those who need them most, while delivering great customer support.

About the role:

We are seeking a detail-oriented Rent & Service Charge Analyst to take a key role in setting and managing rents and service charges across our housing portfolio. This position is responsible for ensuring charges are accurate, transparent, and compliant, while supporting the organisation's financial sustainability and delivering fair outcomes for residents.

You will assess management company costs, identify additional services where required, and produce clear, accurate service charge budgets that are easy for residents to understand. You will also play an important role in ensuring our rent and service charge processes align with current legislation, regulation, and best practice.

The role is based in our Northampton office, with hybrid working of three days per week in the office and two days from home.

Key Responsibilities

Set and review rents and service charges across all tenures, ensuring accuracy and compliance
Prepare service charge budgets for new and existing schemes, working with colleagues and external partners
Reconcile actual costs against estimates and produce timely year-end accounts
Assess and validate management company costs and identify additional service requirements
Support the development of service charge budgets for future schemes and business opportunities
Ensure all rent setting activities comply with legislation, regulatory requirements, and internal policies
Maintain accurate records and data within relevant systems and spreadsheets
Identify and implement improvements to processes, efficiency, and data quality
Provide advice and guidance to colleagues across the organisation on rent and service charge matters

About you

Strong knowledge of rent setting and service charge processes within the housing sector
Understanding of current legislation, regulation, and best practice
Experience of preparing service charge budgets and year-end reconciliations
Proficiency in Microsoft Excel (e.g. Pivot Tables, lookups, data analysis)
Strong organisational skills with the ability to manage multiple priorities
A proactive and solutions-focused approach to problem solving
Ability to work independently while collaborating effectively with others

Culture and benefits:

At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish.

To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:

25 days holiday, and an additional day for every year's service (up to five years)
Annual discretionary bonus scheme
A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
Study support package, helping you achieve your personal and professional development ambitions
Workplace Pension - matching personal contributions up to 5%
Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
Electric car scheme, enabling you to rent a brand-new electric car at low-cost payments
Wellbeing support through MyndUp
Two days' paid volunteering leave a year, allowing you to support causes you care about
Charity fundraising support, with match-funding up to £1,000 for good causes

We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day.

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